Job Description
Are you a detail-oriented customer service professional looking for an impactful role in healthcare operations? We are seeking a dedicated Patient Registration Representative to join our dynamic team in Whittier, CA! In this essential on-site position, you will be the welcoming face and voice of our facility—guiding patients smoothly through the registration process, verifying insurance eligibility, and collecting copayments with empathy and care.
Working a predictable Monday through Friday daytime schedule (8:30 AM to 5:00 PM) with some weekend flexibility, you will play a key role in ensuring patients secure timely access to healthcare. You will manage outpatient and inpatient account setups, pre-register scheduled procedures, navigate financial assistance programs, and partner closely with clinical and business teams. If you bring a strong background in medical administration, excellent communication capabilities, and a passion for delivering exceptional patient care, this position offers an ideal environment to apply and expand your skills.
salary: $21.33 - $21.34 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
Position Summary: Perform patient registration and pre-registration duties, verify insurance eligibility, calculate patient financial liability, and collect upfront copayments while delivering outstanding customer service.
Key Responsibilities: - Register inpatient and outpatient accounts accurately, securing all demographic and insurance details.
- Pre-register scheduled patients, prepare estimates, and collect copays or deductibles.
- Assist self-pay patients with financial assistance applications and hospital presumptive eligibility screening.
- Verify insurance coverage, scan medical documentation, and maintain strict HIPAA compliance.
Requirements: - High School Diploma or GED required.
- 1+ years of experience in a high-volume healthcare facility, hospital, or medical office setting.
- Proven insurance verification and billing knowledge; medical terminology preferred.
- strong computer proficiency and typing skills (45+ WPM required).
- Valid Driver's License for potential travel to off-site outpatient locations.
- Preferred: bilingual in Spanish or Mandarin.
Skills
- Patient Support
- Activating Patient Files
- Patient Scheduling
- patient access
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Local area, Monday to Friday, Shift work, Weekend work