At LivePURE, we're passionate about delivering exceptional experiences to our Brand Partners and Customers. As a Brand Partner Sales Support Representative, you'll be the first point of contact-providing support, solving problems, and helping others succeed.
This is more than a customer service role-you'll build relationships, recommend solutions, and play a key part in supporting our growing community.
Provide friendly, professional support via phone and email
Assist with questions related to products, orders, promotions, and rewards programs
Recommend products and share current promotions using a consultative approach
Process orders, returns, and payments accurately
Conduct daily outbound outreach to share updates, offers, and opportunities
Resolve customer concerns quickly with a focus on first-call resolution
Stay informed on company products, programs, and incentives
Escalate complex issues when needed and keep leadership informed
Collaborate with your team and participate in ongoing training
Keyword: Call / Contact Center Associate1-3 years of customer service, call center, or sales experience
Strong communication skills (written and verbal)
Ability to multitask in a fast-paced, high-volume environment
A positive, customer-first attitude with strong problem-solving skills
Comfort with upselling and promoting products or programs
Proficiency in Microsoft Office and CRM systems
High attention to detail and strong organizational skills
Spanish/ English bilingual skills preferred but not required.
Onsite at corporate office in Plano, TX
Schedule: 9:30 AM - 6:00 PM (subject to business needs)
Fast-paced call center environment
Primarily seated, computer-based work
Competitive pay
Comprehensive health & wellness benefits
401(k) with company match
Accrued Time Off, Paid Holidays, Sick Pay and Personal Time Off
Free and employee discounted pricing company products
Casual, collaborative team environment
Opportunities for growth and development
Potential Monthly Incentive Bonus
If you enjoy helping others, thrive in a team environment, and are energized by delivering great service - we'd love to hear from you.
Apply today and be part of the LivePURE experience!
LivePURE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job description reflects the general nature of the role but is not a complete list of all responsibilities. Duties may evolve based on business needs.
Disclaimer: This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this Description. Other duties, as assigned, may be part of the job
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